Upgrading Unity Express from 2.3 to 3.1.2 + UK English

Step 1: Check Curent Version

Check the Curent Software Versions:

CUE# sh software versions
Installed Packages:
– Installer  2.2.1
– Thirdparty  2.3.2
– Bootloader (Primary)  2.1.2
– Infrastructure  2.3.4
Global  2.3.4
– GPL Infrastructure  2.3.0
– Voice Mail  2.3.2
– Bootloader (Secondary)  2.1.2
– Core  2.3.4
– Auto Attendant  2.3.0

Installed Languages:
– English language pack  2.3.0

Step 2: Download REquired Upgrade Files

–cue-vm.nm-aim.3.1.2.pkg (main package files)
–cue-vm-installer.nm-aim.3.1.2.prt1 (installer payload file)
–cue-vm-full.nm-aim.3.1.2.prt1 (voice-mail application)
–cue-vm-lang-pack.nm-aim.3.1.2.pkg (language package file)
–cue-vm-en_GB-lang-pack.nm-aim.3.1.2.prt1 (language prompts)

Step 3: Copy files to a FTP Server
Create a account and

Step 4: Logon to CUE

Step 5: Download files from FTP Server
CUE# software download clean url ftp://192.168.8.20/cue-vm-k9.nm-aim.3.1.2.pkg username FTPUsername password Password

Step 6: Y to continue
WARNING:: This command will download the necessary software to
WARNING:: complete a clean install.  It is recommended that a backup be done
WARNING:: before installing software.

Would you like to continue? [n] y
Setting host from url: ftp://192.168.8.19/
host: 192.168.8.19
Validating package signature … done
– Parsing package manifest files… complete.
Validating installed manifests ………..complete.
– Checking Package dependencies… complete.

Downloading ftp cue-vm-langpack.nm-aim.3.1.2.pkg
Bytes downloaded :  838547

Step 7: Select Language

Language Installation Menu:

#  Selected   SKU     Language Name (version)
———————————————————————-
1            ITA     CUE Voicemail Italian (3.0.0.0)
2            ESP     CUE Voicemail European Spanish (3.0.0.0)
3            ENU     CUE Voicemail US English (3.0.0.0)
4            FRA     CUE Voicemail European French (3.0.0.0)
5            ESO     CUE Voicemail Latin American Spanish (3.0.0.0)
6            ESM     CUE Voicemail Mexican Spanish (3.0.0.0)
7            NLD     CUE Voicemail Dutch (3.0.0.19)
8            SVE     CUE Voicemail Swedish (3.0.0.19)
9            FRC     CUE Voicemail Canadian French (3.0.0.0)
10            ENG     CUE Voicemail UK English (3.0.0.0)
11            DEU     CUE Voicemail German (3.0.0.0)
12            DAN     CUE Voicemail Danish (3.0.0.0)
13            PTB     CUE Voicemail Brazilian Portuguese (3.0.0.0)
14            KOR     CUE Voicemail Korean (3.0.0.0)
15            CHS     CUE Voicemail Mandarin Chinese (3.0.0.0)
16            JPN     CUE Voicemail Japanese (3.0.0.0)
———————————————————————-

Available commands are:
# – enter the number for the language to select one
r # – remove the language for given #
i # – more information about the language for given #
x – Done with language selection

Enter Command:Enter Command:10

Step 8: Confirm Selection

Language Installation Menu:

#  Selected   SKU     Language Name (version)
———————————————————————-
1            ITA     CUE Voicemail Italian (3.0.0.0)
2            ESP     CUE Voicemail European Spanish (3.0.0.0)
3            ENU     CUE Voicemail US English (3.0.0.0)
4            FRA     CUE Voicemail European French (3.0.0.0)
5            ESO     CUE Voicemail Latin American Spanish (3.0.0.0)
6            ESM     CUE Voicemail Mexican Spanish (3.0.0.0)
7            NLD     CUE Voicemail Dutch (3.0.0.19)
8            SVE     CUE Voicemail Swedish (3.0.0.19)
9            FRC     CUE Voicemail Canadian French (3.0.0.0)
10      *     ENG     CUE Voicemail UK English (3.0.0.0)
11            DEU     CUE Voicemail German (3.0.0.0)
12            DAN     CUE Voicemail Danish (3.0.0.0)
13            PTB     CUE Voicemail Brazilian Portuguese (3.0.0.0)
14            KOR     CUE Voicemail Korean (3.0.0.0)
15            CHS     CUE Voicemail Mandarin Chinese (3.0.0.0)
16            JPN     CUE Voicemail Japanese (3.0.0.0)
———————————————————————-

Available commands are:
# – enter the number for the language to select one
r # – remove the language for given #
i # – more information about the language for given #
x – Done with language selection

Enter Command:x
ui_install scripts executed successfully.
[21209 refs]
CUE#

Step 9: Confirm Download
CUE# software download status
Download request completed successfully.

Step 10:  Install the New Software and confirm
CUE# software install clean cue-vm-k9.nm-aim.3.1.2.pkg

WARNING:: This command will install the necessary software to
WARNING:: complete a clean install.  It is recommended that a backup be done
WARNING:: before installing software.

Would you like to continue? [n] y
Setting host from url: ftp://127.0.0.1/ftp
host: 127.0.0.1
Validating package signature … done
– Parsing package manifest files… complete.
Validating installed manifests ………..complete.
– Checking Package dependencies… complete.
Validating package signature … done

Step 11: Select Language
Language Installation Menu:

#  Selected   SKU     Language Name (version)
———————————————————————-
1            ITA     CUE Voicemail Italian (3.0.0.0)
2            ESP     CUE Voicemail European Spanish (3.0.0.0)
3            ENU     CUE Voicemail US English (3.0.0.0)
4            FRA     CUE Voicemail European French (3.0.0.0)
5            ESO     CUE Voicemail Latin American Spanish (3.0.0.0)
6            ESM     CUE Voicemail Mexican Spanish (3.0.0.0)
7            NLD     CUE Voicemail Dutch (3.0.0.19)
8            SVE     CUE Voicemail Swedish (3.0.0.19)
9            FRC     CUE Voicemail Canadian French (3.0.0.0)
10            ENG     CUE Voicemail UK English (3.0.0.0)
11            DEU     CUE Voicemail German (3.0.0.0)
12            DAN     CUE Voicemail Danish (3.0.0.0)
13            PTB     CUE Voicemail Brazilian Portuguese (3.0.0.0)
14            KOR     CUE Voicemail Korean (3.0.0.0)
15            CHS     CUE Voicemail Mandarin Chinese (3.0.0.0)
16            JPN     CUE Voicemail Japanese (3.0.0.0)
———————————————————————-

Available commands are:
# – enter the number for the language to select one
r # – remove the language for given #
i # – more information about the language for given #
x – Done with language selection

Enter Command:Enter Command:10
Language Installation Menu:

Step 12: Confirm Language

#  Selected   SKU     Language Name (version)
———————————————————————-
1            ITA     CUE Voicemail Italian (3.0.0.0)
2            ESP     CUE Voicemail European Spanish (3.0.0.0)
3            ENU     CUE Voicemail US English (3.0.0.0)
4            FRA     CUE Voicemail European French (3.0.0.0)
5            ESO     CUE Voicemail Latin American Spanish (3.0.0.0)
6            ESM     CUE Voicemail Mexican Spanish (3.0.0.0)
7            NLD     CUE Voicemail Dutch (3.0.0.19)
8            SVE     CUE Voicemail Swedish (3.0.0.19)
9            FRC     CUE Voicemail Canadian French (3.0.0.0)
10      *     ENG     CUE Voicemail UK English (3.0.0.0)
11            DEU     CUE Voicemail German (3.0.0.0)
12            DAN     CUE Voicemail Danish (3.0.0.0)
13            PTB     CUE Voicemail Brazilian Portuguese (3.0.0.0)
14            KOR     CUE Voicemail Korean (3.0.0.0)
15            CHS     CUE Voicemail Mandarin Chinese (3.0.0.0)
16            JPN     CUE Voicemail Japanese (3.0.0.0)
———————————————————————-

Available commands are:
# – enter the number for the language to select one
r # – remove the language for given #
i # – more information about the language for given #
x – Done with language selection

Enter Command:x
ui_install scripts executed successfully.
Step 13: Configuration
System will reload and then enter in configuration and then use backup to restore previous settings

Step 14: Confirm Versionse-192-168-15-253> sh software versionsInstalled Packages:

Software Version: 3.1.2

– Installer  3.1.2.0
– Thirdparty  3.1.1.0
– Bootloader (Primary)  2.1.14
– Infrastructure  2.3.2.0
– Global  3.1.2.0
– GPL Infrastructure  2.2.1.0
– Voice Mail  3.1.1.0
– Bootloader (Secondary)  2.1.15.0
– Core  2.4.0.1
– Auto Attendant  3.1.1.0

Installed Plug-ins:

– CUE Voicemail Language Support  3.0.0.0
– CUE Voicemail UK English  3.0.0.0SYSTEM ONLINE

 
CUE 3.1.2 Upgrade Guide
CUE Upgrade Version Links
CUE Introduction

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s