CUE License Upgrade

Downloading the License Files
After ordering the appropriate license SKU, download the corresponding license file and installer file.

Prerequisites
•IP address or name of the FTP server that will store the Cisco Unity Express applications.

•Verify that the FTP server is accessible.

SUMMARY STEPS
1. Log in and go to the Cisco Unity Express page on the Cisco Software Center website.

2. Download the appropriate license file.

3. Copy the file to the FTP server.

DETAILED STEPS

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Step 1 Log in and go to the Cisco Unity Express page on the Cisco Software Center website at: http://www.cisco.com/public/sw-center/sw-voice.shtml.

Step 2 Download the appropriate license file from the following list:

Cisco Unified CallManager Express Cisco Unified CallManager
•cue-vm-license_12mbx_cme_2.3.x.pkg

•cue-vm-license_25mbx_cme_2.3.x.pkg

•cue-vm-license_50mbx_cme_2.3.x.pkg

•cue-vm-license_100mbx_cme_2.3.x.pkg

•cue-vm-license_150mbx_cme_2.3.x.pkg

•cue-vm-license_200mbx_cme_2.3.x.pkg

•cue-vm-license_250mbx_cme_2.3.x.pkg
•cue-vm-license_12mbx_ccm_2.3.x.pkg

•cue-vm-license_25mbx_ccm_2.3.x.pkg

•cue-vm-license_50mbx_ccm_2.3.x.pkg

•cue-vm-license_100mbx_ccm_2.3.x.pkg

•cue-vm-license_150mbx_ccm_2.3.x.pkg

•cue-vm-license_200mbx_ccm_2.3.x.pkg

•cue-vm-license_250mbx_ccme_2.3.x.pkg

Step 3 Copy the file to the FTP server.

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What to Do Next
Save the current configuration. After that is complete, install the new license file.

Installing a New Software License File
This section describes the procedure for installing a new software license using the online installer.

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Note Installing a Release 1.X license file on a Release 2.X system is not supported.

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Note You can also install a new language using the boot helper, but you have to do a complete installation. See the “Upgrading Using the Boot Helper” section.

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Prerequisites
The following information is required to install the software license file using the online installer:

•FTP server user ID

•FTP server password

•License package name downloaded in the previous section “Downloading the License Files”.

SUMMARY STEPS
1. Save your current configuration.

2. Enter the software install command to install the new license software.

3. Enter y to continue the installation.

4. Reload the module for the license to take affect.

DETAILED STEPS

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Step 1 Save the running configuration to the startup configuration using the write command:

se-172-16-0-0# write
Step 2 Enter the software install command to install the new software:

se-172-16-0-0# software install clean url
ftp://ftp_server_ip_address/path/Cisco-Unity-Express-license-package-filename username
username password password
or, to install the software when the FTP server has been configured:

se-172-16-0-0# software install clean Cisco-Unity-Express-license-package-filename

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Note To set the FTP server, see the software download server command in the Cisco Unity Express 2.3 Command Reference.

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For example:

se-172-16-0-0# software install clean url
ftp://ftp_server_ip_address/path/cue-vm-license_25mbx_cme_2.3.1.pkg username username
password password
Step 3 Enter y to continue the installation:

WARNING:: This command will install the necessary software to
WARNING:: complete a clean install. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
Step 4 Reload the module for the license to take affect. You may continue with another install or upgrade before you reload the module.

se-172-16-0-0# reload

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What to Do Next
•Enter the show software license command to verify the software license type.

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Note If you have not yet reloaded the system with the new license, the old license information appears.

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se-172-16-0-0# show software license
Core:
– Application mode: CME
– Total usable system ports: 8
Voicemail/Auto Attendant:
– Max system mailbox capacity time: 6000
– Default # of general delivery mailboxes: 20
– Default # of personal mailboxes: 100
– Max # of configurable mailboxes: 120
Languages:
– Max installed languages: unlimited
– Max enabled languages: 2
se-172-16-0-0#

Cisco Document

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