Phone DECEASED… RIP?

Phone constantly rebooting and upgrading firmware but not registering. CME Showing phone DECEASED 😦

ephone-24[23] Mac:001A.2F63.CDCB TCP socket:[-1] activeLine:0 DECEASED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9
IP:c99 51782 7911  keepalive 2694 max_line 1
button 1: dn 22 number 215 CH1   DOWN         CH2   DOWN         overlay
overlay 1: 22(215) 60(261) 61(261) 62(261) 63(261) 64(261) 65(261) 70(260) 71(260) 72(260)
Preferred Codec: g711ulaw
Username: ext215

Generally the steps taken here would be  connectivity issues etc, since i could see that the Phone was downloading the firmware for the phone was OK so this would eliminate L1/2  issues, so maybe a corrupt firmware? if other phones were not upgrading fine this would be a strong case, the steps i had taken to resolve this issue are  

1) I did a factory reset but that did not make any difference, it made it worse.. The phone refused to boot up at all
2) did another factory reset (3491672850*#)), this time the phone lights would occasionally flicker
3) deleted the ephone and re-created the ephone
4) left the phone overnight and by the morning it had registered.

ephone-24[23] Mac:001A.2F63.CDCB TCP socket:[17] activeLine:1 REGISTERED in SCCP ver 12/9
mediaActive:1 offhook:1 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9
IP:192.162.221.118 50767 7911  keepalive 68 max_line 1
button 1: dn 22 number 215 CH1   CONNECTED    CH2   IDLE         overlay shared
overlay 1: 22(215) 60(261) 61(261) 62(261) 63(261) 64(261) 65(261) 70(260) 71(260) 72(260)
Preferred Codec: g711ulaw
Active Call on DN 22 chan 1 :215 192.162.221.118 27276 to 192.162.221..9 2000 via 192.168.254.118
G711Ulaw64k  160 bytes no vad
Tx Pkts 0 bytes 0 Rx Pkts 0 bytes 0 Lost 0
Jitter 0 Latency 0 callingDn -1 calledDn -1 (media path callID 152946 srcCallID 152947)
Username: ext215

Advertisements

One thought on “Phone DECEASED… RIP?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s