CUCM 7.1.3 upgrade -> 7.1.5 procedure

Upgrade Process for CUCM v7.1.3 -> 7.1.5 Step 1: go to Cisco.com and download the UCS files UCSInstall_UCOS_7.1.5.10000-12.sgn.iso_part1of2 UCSInstall_UCOS_7.1.5.10000-12.sgn.iso_part2of2 Step 2: Once downloaded combine the files and burn the .ISO to CD you can combine the fine in Windows via the c ommand prompt using teh following command: COPY /B UCSInstall_UCOS_7.1.5.10000-12.sgn.iso_part1of2+UCSInstall_UCOS_7.1.5.10000-12.sgn.iso_part2of2 UCSInstall_UCOS_7.1.5.10000-12.sgn.iso Step 3: Verify … More CUCM 7.1.3 upgrade -> 7.1.5 procedure

Extracting the MoH file from CUCM

something i noticed while looking through the DRF was the location of the MoH files, ==================================== Server        : BMML-PUB Feature       : CCM Component     : MOH Time Completed: 2011-12-01-09-37-57 Result Code   : 0 Result String : SUCCESS =================================== moh_do_backup.py: Backing up the MOH files /usr/local/cm/sftp/mohprep/CiscoMOHSourceReport.xml /usr/local/cm/sftp/mohprep/SampleAudioSource.alaw.wav /usr/local/cm/sftp/mohprep/SampleAudioSource.g729.wav

Intermittent call drops

Symptom: Slp_servreg process causes high cpu utilization on a Unified Communications Manager server. Conditions: Problem is observed for IBM model servers only. This particular defect is applicable to UCM ver 7.x only. Workaround: From the command line interface, issue the “utils snmp hardware-agents restart” command. This should resolve the issue. If not, a server reboot … More Intermittent call drops